1. Who sells you the subscription
Seller: Ludexa Group Limited (trading as “Revo Chat”), a company registered in England and Wales under company number 17335104 · 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom · Email: [email protected] · live chat on this website.
Service operator: ULUMEŞE TARIM FİDANCILIK PEYZAJ SANAYİ VE TİCARET LİMİTED ŞİRKETİ (Istanbul, Türkiye) develops and operates the platform on the Seller’s behalf.
Buyer: the business that purchases a paid plan at revochat.app. Revo Chat is sold for business or professional use only; by purchasing you confirm that you are buying on behalf of a business.
2. What you buy
A subscription to Revo Chat, a multichannel customer messaging software service, ordered online at revochat.app. These terms apply together with our Terms of Service.
3. Prices and billing
- Plans and current prices are shown on our pricing page and on the Billing page in your dashboard in US dollars (USD). Prices exclude taxes.
- Subscriptions are billed monthly or yearly in advance, as you choose at checkout (the yearly price equals 10 months), and renew automatically at the end of each period until cancelled. Renewals are charged at the price of the plan you bought; a later change to the advertised price does not change an existing subscription by itself.
- Payments are taken securely by Stripe on the Seller’s behalf (SSL / 3D Secure). We never store your card details. You enter your billing address and, optionally, your tax ID on the Stripe checkout page. Your invoices are available through “Manage payment method and subscription” on the Billing page.
- Any tax or withholding due in your country on this purchase (for example VAT under a reverse-charge rule, or withholding tax) is your responsibility and is accounted for by you under your local law. The amount payable to the Seller is not reduced; if a deduction is required, you bear it yourself.
4. Delivery
The service is digital and is delivered immediately: your plan is activated in your account as soon as the payment is confirmed. There is no physical delivery.
5. Cancellation and refunds
You can cancel at any time from your dashboard; the service stays active until the end of the paid period. First purchases come with a 14-day money-back guarantee. The full conditions are in our Cancellation & Refund Policy. Because the service is not sold to consumers, consumer cancellation rights do not apply; the money-back guarantee applies instead.
If a payment is disputed through your bank (a chargeback), the subscription ends immediately; to subscribe again, email [email protected]. Please contact us first about any payment issue — requests covered by the money-back guarantee are handled without a dispute.
6. Obligations of the parties
- The Seller provides the service as described and with reasonable care, and makes every reasonable effort to avoid interruptions outside planned maintenance.
- You use the service lawfully and in line with our Terms of Service.
- How personal data is handled is explained in our Privacy Policy.
7. Governing law and disputes
Please contact us first at [email protected] so we can try to resolve the issue. These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.
8. Acceptance
By confirming your order on the checkout page you confirm that you have read and accept these terms. They take effect when the payment is completed.